Website Care & Support

Your website needs attention even when things seem fine. Wilton Web keeps up with security, updates, backups and speed, and helps you make changes when you need them.

Website Help and Upkeep

You should not have to wonder whether your website has a working backup or an update that needs doing. The little technical jobs build up, and sometimes the first sign of trouble is a customer telling you a page will not open.

Wilton Web handles the regular checkups, software patches and speed checks. If something looks wrong or you want to change a service description, you have a team to call instead of a pile of technical tasks.

We begin by seeing what needs attention now:

Site Health Check
Check It Before It Breaks

We’ll check updates, backups, safety settings and how quickly your pages load. If the site is doing fine, we’ll tell you. If it needs work, we’ll explain what’s wrong and which things matter most.

Things to Watch For

Sometimes the first sign is a slow page or a form that goes nowhere. Here are a few things worth checking before customers complain.

Care Plan Cost

We match the monthly plan to your site’s size and to how often you’ll need a hand making content changes.

What Affects the Cost?

We'll look at how big the site is, whether you sell online and how many changes you expect us to handle each month.

Security Updates

We handle the updates and security patches, then make sure the website still works the way it should for your customers.

Backups and Recovery

We back up your website regularly, making it easier to get it running again after a problem.

Speed Monitoring

We'll watch how fast pages open. If they slow down, we look for what's causing it and work on the fix.

Site Acting Strangely?

Call us when your site is down, slow or showing an error. We’ll see what’s going on and explain what needs doing.

Website Care FAQs

Yes. We’ll look at the website first, bring it up to date and then start the usual care checks you need.

The basics are updates, backups, security and speed. If your plan has content time too, we’ll help with new pages and everyday changes.

We’ll bring back a clean backup, fix the way someone got in and check for any other damage. We keep an eye on managed sites for early warnings.

Yes, it’s still your site to update. We handle the technical work while you keep access to the pages and photos.

Get in Touch

Tell us what’s going on with your site. We’ll be in touch soon.

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